For Christmas, I received a laptop. It was a refurbished Compaq Presario V5201 Notebook. As I was getting aquainted with the laptop, I tried to lift the battery out. I pulled back the realease switch and lifted out the battery, but it got stuck. The battery would not come out and the release switch was pulled all the way to the release side. It was not a fault of my own, it had to be something to do with the refurbished laptop as I have lifted many laptop batteries out.
We tried to take it back to Fry's to see if they could fix it. They could not. We asked if we could exchange it. And they said no beacause we didn't buy the extended warranty. We told them it came with the warranty for ninety days and it had only been fifteen. They said too bad.
They couldn't do a dang thing for us and we even had to get the store manager to allow us just to return it. I am now laptopless. This is one of the many bad Fry's trips we've had.
Thursday, January 4, 2007
Wednesday, January 3, 2007
Fry's
FRY's Electronics Store is the worst store in every aspect.
Through my visits to Fry's, I would like to let you all know about it. Fry's is a lying, dishonest, unhelpful, and awful store.
They do not stay true to any sort of warranties that come with the product, even the ninety day warranties that come with it. You have to buy the "extended two year warranty" for over a hundred bucks. If something breaks, they say"well you don't have the extended warranty". And you can say,"but I only bought this a week ago and it CAME with a ninety day warranty." They really don't care.
Fry's also has no worthy technicians as far as I've seen. They've never been able to fix a simple stuck part on anything for any little problems I've had.
Fry's Electronics has NO communication within their own store. It takes over twenty minutes for them to get the manager to enter a stupid code or find a certain person.
These are just a few of the things I've experienced at this store. Who else has had these experiences?
I understand some of you think Fry's is great. I admit, they do have everything and the people seem nice. But as soon as you have a problem with a product they are worse than crap.
Through my visits to Fry's, I would like to let you all know about it. Fry's is a lying, dishonest, unhelpful, and awful store.
They do not stay true to any sort of warranties that come with the product, even the ninety day warranties that come with it. You have to buy the "extended two year warranty" for over a hundred bucks. If something breaks, they say"well you don't have the extended warranty". And you can say,"but I only bought this a week ago and it CAME with a ninety day warranty." They really don't care.
Fry's also has no worthy technicians as far as I've seen. They've never been able to fix a simple stuck part on anything for any little problems I've had.
Fry's Electronics has NO communication within their own store. It takes over twenty minutes for them to get the manager to enter a stupid code or find a certain person.
These are just a few of the things I've experienced at this store. Who else has had these experiences?
I understand some of you think Fry's is great. I admit, they do have everything and the people seem nice. But as soon as you have a problem with a product they are worse than crap.
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